The Health & Wellness Coach plays a key role in supporting patients through their Medi-Weightloss journey by providing Medi-Weightloss–specific, evidence-based nutrition education, lifestyle coaching, and accountability—while also driving program enrollment and retention through a consultative, sales-focused approach.
All coaching and counseling are delivered exclusively using Medi-Weightloss® clinical protocols and methodologies, under the direction of licensed medical providers.
The ideal candidate is sales-driven, patient-focused, tech-savvy, and thrives in a fast-paced clinical environment.
Patient Coaching & Care Support
Provide one-on-one coaching focused on nutrition, behavior change, lifestyle modification, and goal setting within physician-directed weight loss programs.
Educate patients on meal planning, portion control, supplementation, and program compliance based on clinic protocols.
Monitor patient progress, review metrics (weight, body composition, adherence), and adjust coaching strategies accordingly.
Deliver a high-touch patient experience that supports long-term success, retention, and satisfaction.
Sales & Program Enrollment
Conduct consultations to educate prospective patients on available programs and convert leads into enrolled patients.
Utilize consultative selling techniques to recommend appropriate services, packages, and add-ons based on patient goals.
Consistently meet or exceed individual and clinic sales KPIs, including enrollments, upgrades, ancillary sales and retention.
Support promotional campaigns, referral initiatives, and community outreach efforts as assigned.
Administrative & Clerical Duties
Accurately document patient interactions, progress notes, and program details in the electronic medical record (EMR).
Schedule appointments, manage follow-ups, and assist with front-desk coverage as needed.
Process payments, explain packages, and ensure accurate completion of consent forms and required documentation.
Maintain organized patient records while ensuring HIPAA compliance and confidentiality.
Technology & Systems Utilization
Proficiently use EMR systems, scheduling software, CRM tools, and clinic communication platforms.
Track sales performance, patient outcomes, and follow-up tasks using clinic reporting tools.
Utilize basic office technology (Microsoft Office/Google Workspace, email, tablets, scanners, payment systems).
Team & Clinic Support
Collaborate closely with medical providers, clinic managers, and support staff to ensure seamless patient care.
Participate in team meetings, ongoing training, and performance improvement initiatives.
Support clinic operations, new patient onboarding, and special projects as assigned.
Required Qualifications
Certification in Nutrition, Health Coaching, Wellness Coaching, or a related field OR a minimum of two (2) years of equivalent education or experience in nutrition, wellness, fitness, or health-related coaching.
Strong sales background with demonstrated success in consultative, KPI-driven sales (healthcare, wellness, fitness, or medical aesthetics preferred).
Minimum of 1–2 years of clerical, administrative, or front-office experience in a medical or customer-facing environment.
Proficiency with EMR systems, scheduling software, CRM tools, and standard office technology.
Ability to work within Illinois scope-of-practice, providing nutrition education and wellness coaching only (non-diagnostic, non-prescriptive) under physician oversight.
Excellent interpersonal, communication, and motivational skills.
Preferred Qualifications
Experience in a Medi-Weightloss or physician-supervised weight management clinic.
Bilingual (Spanish/English) strongly preferred, not required.
Knowledge of behavior change principles, motivational interviewing, or lifestyle medicine.
Skills & Competencies
Sales-driven, goal-oriented mindset with strong closing skills
Ability to build rapport and trust quickly with diverse patient populations
Strong organizational and time-management skills; ability to multitask in a fast-paced clinic environment
Detail-oriented with strong documentation and follow-through
Professional, empathetic, and patient-centered approach
Work Environment & Schedule
Part-time position with the opportunity to transition to full-time based on performance and clinic needs
Clinic-based role with regular interaction with patients and providers
Requires some evenings and weekend availability
Standing, walking, and light lifting may be required
Compensation & Growth
Competitive hourly compensation based on experience
Opportunity for advancement into full-time or leadership roles as the clinic grows
Ongoing training in Medi-Weightloss protocols, sales systems, and patient engagement
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