Job Description

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.  The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

We are currently looking for qualified candidates for our Dental Clinic Manager role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Dental Director and is a Regular, Full Time, Exempt role with a starting salary range of $92,208 to $101,490 with full benefits. 

Primary Objective:
Oversee operations across MNHC’s two dental clinic sites. Reporting directly to the Dental Director, this role is responsible for managing daily clinic operations, supervising front office and dental support staff, and ensuring efficient, patient-centered service delivery. The Dental Office Manager will work closely with Dentists, Dental Assistants, and administrative staff to promote high-quality care, operational effectiveness, and a positive work environment aligned with MNHC’s mission and values.

KEY RESPONSIBILITIES

• Provide day-to-day office and operational leadership and supervision of dental clinic staff, including front desk/administrative staff, dental assistants, and other support roles.
• Collaborate with the Dental Director to implement policies, workflows, and quality improvement initiatives that ensure safe, efficient, and patient-centered care.
• Manage clinic schedules, patient flow, and staff assignments to optimize productivity and patient satisfaction.
• Oversee front desk operations, including patient registration, scheduling, billing coordination, and insurance verification.
• Cover the front desk when needed at either dental clinic for absences, training, and to stay up to date on office operations.
• Support dentists and clinical staff in maintaining compliance with infection control, OSHA, HIPAA, and other regulatory standards.
• Monitor and report on key performance indicators (KPIs), such as patient access, no-show rates, productivity, and revenue cycle metrics.
• Lead recruitment, onboarding, training, and performance evaluations for support staff.
• Serve as a liaison between staff and leadership, fostering strong communication, teamwork, and problem-solving across both clinic sites
• Partner with MNHC’s administrative and finance teams to manage clinic budgets, supply inventory, and vendor relationships.
• Drive continuous improvement initiatives to enhance service delivery, efficiency, and patient experience.
• Work closely with MNHC clinical operations leadership and attend leadership meetings to support the overall success of MNHC’s strategic goals and initiatives.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in health care administration, business administration, public health, or related field or any combination of education and equivalent experience in health care administration, business administration, public health.
• English/Spanish bilingual required.
• Proficiency with electronic health records (EHR) and dental practice management systems.
• Four years of experience in a health care setting
• Two years in a leadership, supervisory or management role in a healthcare setting (dental clinic experience strongly preferred).
• Knowledge of dental practice operations, including scheduling, billing, compliance, and/or clinical workflows.
• Strong leadership, organizational, and interpersonal skills with the ability to motivate and support diverse teams.

PREFERRED QUALIFICATIONS

• Familiarity with Federally Qualified Health Center (FQHC) operations, community health, or safety-net dental services a plus.

As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.

To learn more about our organization, please visit our website at  . We offer a full range of benefits which includes the following:

• Employee incentive program of up to $4,000 every year
• Annual 4% COLA increase
• 401(k) retirement savings plan includes a company contribution
• Vacation: 2 weeks annually 
• Paid educational leave: 40 hours annually
• Medical insurance: zero out-of-pocket expense under the base plan
• Dental and vision insurance provided at no cost to the employee
• Life insurance includes a free basic policy with an optional voluntary plan
• Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year
• Flexible spending accounts for health and dependent care expenses
• Commuter benefits

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

Job Tags

Full time, Work at office, Flexible hours,

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